CUSTOMER // DXC Technology
Global
reporting software
På globalt plan har DXC valgt 'OnCommand Insight', som deres fælles rapporteringssoftware overfor alle deres kunder. 'OnCommand Insight' er et agentløst ”multi-vendor” Storage Resource Management (SRM) software, der leverer detaljeret analyse- og forretningsrapportering i form af chargeback, showback, forecast, kapacitetsplanlægning, risk awareness, performance etc.
DXC's customer is on the SKI agreement, and it was a rather complicated way that SKI wanted their reporting. In addition, DXC's customer also had some requests for capacity, backup and performance reporting, which DXC was to honor according to their contract with the customer. DXC did not have local resources to develop the reports, so Consular was asked for help.
Tailored Reporting
After a thorough pre-analysis, where Consular spent time understanding the infrastructure and dependencies in the customer's environment as well as where data was born, the reports were developed. Reports for backup reporting, performance overviews, chargeback and capacity consumption were developed. In connection with the SKI agreement, it was i.a. necessary to create 72 fields in the reporting database, as the variants and possibilities for reporting physical and virtual servers were many.
Decisions based on valid, relevant and up-to-date data
Thomas Nielsen, Storage Architect, DXC ”Det er en kæmpe fordel, at beslutninger nu kan tages på baggrund af valide, relevante og opdaterede data. Tidligere var det i Excel ark, som måske blev opdateret en gang om måneden - nu er det automatiseret, så vi også sparer meget tid. At Consular har arbejdet meget med OnCommand Insight og bygget mange rapporter hos andre store kunder, er kun en fordel, da det går hurtigere med at komme frem til et resultat, som både vi og vores kunder er tilfredse med”.
"Det er en kæmpe fordel, at beslutninger nu kan tages på baggrund af valide, relevante og opdaterede data. Tidligere var det i Excel ark, som måske blev opdateret en gang om måneden - nu er det automatiseret, så vi også sparer meget tid. At Consular har arbejdet meget med OnCommand Insight og bygget mange rapporter hos andre store kunder, er kun en fordel, da det går hurtigere med at komme frem til et resultat, som både vi og vores kunder er tilfredse med”.
Thomas Nielsen
// Storage Architect, DXC
More about DXC Technology
DXC Technology helps organizations transform their business digitally. DXC drives innovation for some of the largest companies and the public sector in Denmark, which trusts that they can provide the best solutions and guide their digital agendas so that they can thrive on change. DXC is technology independent, where global talent and intensive partner alliances provide next-generation IT services and solutions. Today, DXC serves nearly 6,000 private and public customers across 70 countries.